FAQ

What is Spaniss.com and who is it for?

Spaniss.com is a global online community of Spanish tutors and students. As a member of Spaniss.com you can bring learning a new language to life through interactive language lessons and tuition with your own personal online teacher wherever you are in the world.

How much does it cost?

Spaniss.com is completely free to join so you can find your tutor and ask them any questions you have before you book your lessons. All lesson prices are displayed in our tuition marketplace and represent the total cost per lesson.

What do I need to use Spaniss.com?

If you are looking for online Spanish lessons, you will need an internet connection, Skype installed on your computer and a Skype compatible computer headset. Skype is free to download and you can purchase a headset from any good electrical retailer.

How do I choose a Spanish tutor?

Click on ‘Find a Tutor’ from the main navigation bar to visit our language tuition marketplace. In our language tuition market you can search through hundreds of tutors who can teach you the language you want to learn.

Can I choose a Spanish tutor from anywhere in the world?

Yes – That’s just one of the things that makes Verbalplanet.com an exciting and different way to learn a foreign language. You can pick a language tutor from anywhere in the world so why not learn French from a tutor in Paris, Spanish from a tutor in Madrid?

Why are there different prices for each tutor?

Prices for language tuition through Spaniss.com are set by the tutors themselves so prices will vary from tutor to tutor which allows you to shop around.

How do I get in touch with my chosen Spanish tutor?

To book lessons, ask a prospective tutor questions, enquire about availability or request your free learning plan you will first need to join Spaniss.com.

How do I pay for my Spanish lessons?

To book a lesson with a tutor you will need to pay a booking fee to secure and schedule your preferred lesson time. All the prices you see in our marketplace are inclusive of the booking fee. Your tutor will invoice you directly for the balance owing using PayPal.

How long does each lesson last?

Each lesson is scheduled to last 50 minutes.

Can I learn at lesson times to suit me?

Yes, with Spaniss.com you can search for a language tutor who is available to teach you at the times that fit your lifestyle.

It is possible to reschedule my Spanish lesson?

Yes, if for any reason you can’t make a scheduled language lesson you can quickly and easily re arrange it to another suitable time through your Spaniss account.

Cancellation and refunds

A full refund will be made of the booking fee paid in advance for all lessons cancelled by the tutor. Should you be unable to attend a scheduled lesson you will be able to re schedule to an alternative time with your chosen tutor. A refund of the booking fee will not be made for lessons cancelled by the student. Lessons which are disrupted due to unforeseen circumstances and or the absence of your tutor will be eligible for a full refund providing we receive notification within 7 working days following the date of the lesson.